Terms of service

Terms of Use – Atelier Panov

GENERAL OVERVIEW

Welcome to Atelier Panov. The terms "we," "our," and "us" refer to Atelier Panov. Atelier Panov operates this store and website, including all related information, content, features, tools, products, and services, with the goal of providing you, as a customer, with a personalized shopping experience (hereinafter the "Services"). Atelier Panov is a store operated on the Shopify platform, which enables us to provide you with these Services.

These terms, along with all related policies (the "Terms of Use" or "Terms"), describe your rights and obligations when using the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and by our Privacy Policy. If you do not accept these Terms, you must not use or access the Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms, you declare that you have reached the age of majority under the laws applicable in your place of residence. You are responsible for the security of your login credentials and all information provided (email, billing and shipping data), and you warrant that it is truthful and complete.

SECTION 2 – OUR PRODUCTS

We have made reasonable efforts to present our products as faithfully as possible in our online store. However, colours or appearance may vary depending on your screen. We do not guarantee that the appearance or quality of the products will match your expectations one hundred percent. All descriptions are subject to change without notice.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. Atelier Panov reserves the right to accept or decline your order for any reason. Your order is considered accepted only when we send you an express confirmation. Purchases are intended for personal use and not for commercial resale.

SECTION 4 – PRICES AND BILLING

Prices and promotions may change without notice. The price billed will be the one in effect at the time of the order. You agree to provide complete and accurate purchase information, and you authorize the billing of the applicable amounts, including taxes and shipping costs.

SECTION 5 – DELIVERY

We are not responsible for delays caused by carriers, customs authorities, or events beyond our control. Once the products are handed over to the carrier, ownership is transferred to the customer; the risk of loss, however, remains assumed in accordance with Quebec's Consumer Protection Act.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including trademarks, designs, text, and images, are the property of Atelier Panov and are protected by intellectual property laws. Their reproduction or distribution without our prior written consent is prohibited.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS

We may give you access to third-party tools or links (for example, payment gateways or logistics services). You acknowledge that we have no control over them and access them at your own risk, subject to the terms of these third parties.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

Atelier Panov operates on the Shopify platform. You acknowledge and agree that Shopify is not responsible for any aspect of the sale between you and Atelier Panov, including any damage or loss arising from the purchased products. You release Shopify from any liability related to your transactions with us.

SECTION 9 – PRIVACY POLICY

All personal information collected is governed by our Privacy Policy. As we are hosted on the Shopify platform, some of your information is processed by this platform in order to improve service delivery.

SECTION 10 – COMMENTS AND FEEDBACK

If you submit feedback or suggestions to us, you grant us an indefinite license to use, modify, or distribute them on any medium. We have no obligation to keep the feedback confidential or to compensate you for it.

SECTION 11 – ERRORS AND INACCURACIES

Information may sometimes contain typographical errors in descriptions or prices. We reserve the right to correct them and to update information or cancel orders in the event of inaccuracy, even after the order has been sent.

SECTION 12 – PROHIBITED USES

It is prohibited to use the Services for illegal purposes, to infringe intellectual property rights, to transmit malicious code, to collect other users' data, or to harm the security of the site. Any violation will result in the termination of your access.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

The Services are provided "as is" and "as available." To the extent permitted by law, Atelier Panov is not responsible for indirect or incidental damages arising from the use of our products. These provisions do not affect the rights granted to you by Quebec's Consumer Protection Act that cannot be set aside.

SECTION 14 – INDEMNIFICATION

You agree to indemnify Atelier Panov and Shopify and to hold them harmless from any claim arising from your violation of these Terms or your violation of any law or third-party rights.

SECTION 15 – GOVERNING LAW AND CHANGES

These Terms are governed by applicable law. We reserve the right to update any part of these Terms by posting the changes on the website. It is your responsibility to consult this page regularly.

SECTION 16 – CONTACT

For any questions regarding these Terms of Use, write to:
Email: info@atelierpanov.com
Website: atelierpanov.com

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Atelier Panov, Shopify, and their affiliates from any loss, damage, liability, or claim (including reasonable legal fees) arising from: (1) your violation of these Terms; (2) your violation of the law or third-party rights; or (3) your access to and use of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall nevertheless remain enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these Terms, without such determination affecting the validity and enforceability of the remaining provisions.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms, together with any policies or operating rules we post on this site, constitute the entire agreement between you and us and supersede any prior agreement (verbal or written).

SECTION 20 – ASSIGNMENT

You may not assign, transfer, or delegate this agreement or the rights or obligations arising from it without our prior written consent. Atelier Panov may assign or transfer these Terms without the need for consent or notice, to the extent permitted by law.

SECTION 21 – GOVERNING LAW

These Terms of Use and any agreement under which we provide you with Services are governed by and interpreted in accordance with applicable law, without prejudice to the mandatory rights you have as a consumer in your place of residence.

SECTION 22 – HEADINGS

The headings used in this agreement are for convenience only and do not limit or affect the interpretation of these Terms.

SECTION 23 – CHANGES TO THE TERMS

You may review the most recent version of the Terms of Use at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting the updates on our website. It is your responsibility to consult our website regularly to check for changes.

SECTION 24 – CONTACT

For any questions or requests for clarification regarding these Terms of Use, you can contact our team:
Email: info@atelierpanov.com
Website: atelierpanov.com